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Akbay Digital

HVAC

Software for HVAC companies

Service calls, installs and maintenance visits all compete for the same techs, and the phone never stops. Here's how one system helps you answer every call and keep the schedule straight.

What gets easier

  • The problem

    Calls come in after hours and on weekends, and some go to voicemail.

    The fix

    A phone menu routes urgent calls to whoever is on call, and missed callers get an automatic text back.

  • The problem

    Website visitors leave without calling.

    The fix

    A short request form captures the system, the problem and the address, and alerts you right away.

  • The problem

    Same-day repairs and multi-day installs share one schedule.

    The fix

    A calendar with tech assignments and overlap warnings shows who's free before you book.

  • The problem

    Customers call to ask when the tech will arrive.

    The fix

    Customers check their job in your portal. Automatic “on our way” texts are coming soon.

Tell me what's slowing you down.

A few questions about your business, then a short call. You'll get a written plan and quote, with no pressure to sign.